FAQ

Rental Hub is a micro-savings platform designed to help individuals in Nigeria save small amounts of money regularly to accumulate a larger sum for rent payments, starting a business, or other financial goals. It is operated by Rental Hub.

Users can sign up on Rental Hub, choose a savings plan, and start saving small amounts of money daily, weekly, or monthly. Savings can be done automatically via Paystack or manually through bank transfers. Once the savings reach maturity, users can withdraw the accumulated funds.

Anyone in Nigeria who wants to save for rent, business capital, or other financial needs can use Rental Hub. It’s particularly suited for those who prefer micro-savings, such as artisans and small business owners.

Yes, your money is safe with Rental Hub. The platform is secured and encrypted, and we do not store your card details on our servers. Our automated payments are handled securely by Paystack.

Withdrawals can be made only after your savings plan reaches its maturity date. Withdrawals are processed from Monday to Friday; no withdrawals are processed on weekends or public holidays.

If your card payment fails three consecutive times, Rental Hub will pause automatic charging for three days. You can update your card details or make a manual transfer to continue saving.

You can reach our support team via email at support@myrentalshub.com or call us at 0809 660 0001.

No, Rental Hub does not sell your data. However, we may send you emails about our products and services that might interest you.

Rental Hub adheres to the dispute resolution process set by the Bayelsa State Bureau of Cooperative Development. If you have any issues, our support team is ready to assist you.

You can access Rental Hub via our website www.myrentalshub.com or download our app from the Play Store.